Terms & Conditions
Terms and Conditions
1. Introduction Welcome to HappierPaws! At HappierPaws, we are committed to providing high-quality pet accessories and an enjoyable shopping experience. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these terms. 2. Orders and PaymentsAll orders are subject to availability and confirmation of payment. Prices are listed in $ and are subject to change without notice. We reserve the right to refuse or cancel any order in case of errors, fraud detection, or unforeseen circumstances. If an order is canceled, you will be fully refunded. 3. Shipping and Delivery. We offer worldwide shipping. Estimated delivery times vary based on your location, but we strive to get your order to you as quickly as possible. Shipping fees are calculated at checkout. While we work with reliable carriers, delivery times are estimates, and we are not responsible for delays caused by shipping providers or customs. If you experience any issues with delivery, our support team is happy to assist you. 4. Returns and Refunds: We carefully inspect every order prior to shipment to ensure accuracy and quality. In the unlikely event that your order arrives with any shipping errors, defects, or damage, please contact our Customer Service team immediately. because we want you and your pet to be completely satisfied. Items must be unused, in original packaging, and in resellable condition. Return shipping costs are the responsibility of the customer. Refunds will be processed once the returned item is received and inspected returns or refunds will be accepted beyond 30 days. If an item arrives damaged or defective, please contact us immediately, and we will work to resolve the issue. 5. Use of Website Our website is intended to provide a seamless and enjoyable shopping experience for pet lovers. You agree not to misuse our site, engage in fraudulent activities, or violate any applicable laws. We reserve the right to restrict or terminate access for users who violate these terms. 6. Limitation of Liability At HappierPaws(CTRADE LLC), we stand by the quality of our products and services. However, we do not manufacture the products ourselves. If you experience a product-related issue, we encourage you to reach out to our support team for assistance. By purchasing from us, you acknowledge that HappierPaws is not liable for any damages, defects, or harm caused by third-party products. In no event shall our total liability exceed the total amount paid for the order in question. 7. Indemnification By using our website, you agree to indemnify and hold HappierPaws, its owners, employees, and affiliates harmless from any claims, damages, losses, or expenses arising from your use of our products or website. 8. Governing Law and Dispute Resolution: These Terms and Conditions are governed by the laws of Illinois. If a dispute arises, we encourage open communication. If an issue cannot be resolved, disputes shall be handled through arbitration in [Your State/Country]. 9. Changes to TermsWe may update these Terms and Conditions to improve your experience. Any changes will be communicated on our website, and continued use of our site means you accept the new terms.10. Contact Us Your satisfaction is important to us! If you have any questions, our friendly support team is happy to assist you:📧 Email: support@happierpaws.com📞 Phone: [Your Contact Number]📩 Live Chat: Available during business hours. Thank you for shopping with HappierPaws – where happy pets come first! 🐾